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How long should an e-mail be?

For most work e-mails, 50 to 125 words is enough: a few short sentences that say what you need. Read in about 32 seconds, it gets a quick answer.

Work it out

Line spacing
0.3

pages, single-spaced, Arial 12 pt, about 500 words a page

Handwritten pages
0.5
Reading time
32 sec
Speaking time
50 sec–58 sec
Typing time
3 min 8 sec
Paragraphs
1
Sentences
6–8
Characters with spaces
about 750

Write it in the word counter with a limit of 125 words.

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E-mail in pages and minutes

LengthSingle-spacedDouble-spacedReading timeSpeaking time
50 words0.10.213 sec20 sec–23 sec
125 words0.30.532 sec50 sec–58 sec

Estimates for US Letter or A4 with 1-inch (2.54 cm) margins and ordinary paragraphs; reading at 238 words a minute, speaking at 130 to 150.

Why short works

People read e-mail in a hurry, often on a phone. An analysis of more than 40 million e-mails by the e-mail app Boomerang found that messages of 50 to 125 words had the highest response rates, around half or more getting a reply. Longer is fine when the content needs it, such as a report or instructions, but a request should be short.

A short e-mail that gets an answer

  1. Subject line that says what you need, such as “Approve the June budget by Friday?”.
  2. The ask in the first sentence.
  3. One or two sentences of context.
  4. What happens next, or a deadline.

See e-mail subject line length for how much of the subject shows on phones.

Questions and answers

How many words should an e-mail be?

For a request or update, 50 to 125 words. For anything longer, consider a document and a short e-mail pointing to it.

How long should a cold e-mail be?

Usually under 125 words: who you are, why you are writing to this person, and one clear ask.